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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Salinas

Kayla Salinas

August 22, 2025

5  out of  5
rating by Kayla Salinas
"Tammy was fantastic in helping us with our insurance and is always great about answering any questions we have!"
We responded:
"Thank you for taking the time to leave us a review, Kayla. So glad to hear that Tammy was able to answer all the questions you had. "
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Karen Eibell

August 14, 2025

5  out of  5
rating by Karen Eibell
"Tammy is amazing at her job. She always takes the best care of Tom and I when I call her. She is always so professional and extremely nice to me. Thank you so much Tammy for your service."
We responded:
"Thank you, Karen, for your kind words about Tammy. We're thrilled to hear she provides you and Tom with exceptional service. Your feedback is greatly appreciated, and we'll be sure to share your compliments with her."
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Tommy Moore

August 13, 2025

5  out of  5
rating by Tommy Moore
"Great customer service. She worked very hard to find the best value for me."
We responded:
"Thank you, Tommy, for your review. We're glad to hear that you received great customer service and found the best value. If you need anything else, feel free to reach out."
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Bruce Adams

August 7, 2025

5  out of  5
rating by Bruce Adams
"Tammy has never failed to give excellent assistance and information to help me in our insurance needs. Always friendly, and it you stop in, ready to offer you a coffee."
We responded:
"Thank you, Bruce, for your feedback! We're glad to hear that Tammy has been helpful and welcoming during your visits. We appreciate your support and look forward to continuing to assist with your insurance needs."
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Cathy Booker

August 6, 2025

5  out of  5
rating by Cathy Booker
"Coming from a State Farm family, I have high expectations for a customer care when handling my own insurance needs. Tammy at Jimmy Thompson‘s State Farm agency, has gone above and beyond the past few years, to help me navigate a very complicated and involved family insurance situation. She has always promptly returned my calls/emails and has attempted to direct me and oversee the processing of many different changes made to our policies. Recently, during a time of grief, she has walked me through the claims process step-by-step. Thank you, Tammy for your commitment to helping me through all of my insurance needs"
We responded:
"Thank you, Cathy, for taking the time to share your experience with us. We're grateful for your trust and are glad to hear that Tammy has been able to support you through your insurance needs. If there's anything else you need, feel free to reach out."
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jeremy

August 1, 2025

5  out of  5
rating by jeremy
"Tammy Blackmon was so accommodating and helpful! She made the experience very pleasant. The entire experience of getting new insurance with her was incredibly quick and easy. Definitely 10 stars!⭐️ She rocked ! I will definitely be recommending her to my friends & family."
We responded:
"Thank you, Jeremy, for your fantastic feedback! We're delighted to hear that Tammy made your insurance experience quick and easy. Your recommendation means a lot to us."
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Adam Fabarez

July 26, 2025

5  out of  5
rating by Adam Fabarez
"Jaime was super helpful getting a quote for adding a car and my daughter to our insurance! She got the car added to our policy and sent over the insurance card immediately."
We responded:
"Thank you, Adam, for your feedback! We're glad to hear that Jaime was able to assist you efficiently with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime."
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Toby Garber

July 22, 2025

5  out of  5
rating by Toby Garber
"Tammy was very prompt with a response and attentive to the details of the request. Excellent customer service."
We responded:
"Thank you, Toby! It's great to hear that Tammy provided you with prompt and attentive service. We appreciate your support and look forward to assisting you in the future. "
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Curt King

July 19, 2025

5  out of  5
rating by Curt King
"It's extremely satisfying to be able to get your business done quickly because the person helping you knows their business inside and out. Tammy also has a great sense of humor!"
We responded:
"Thank you, Curt, for your feedback! We're glad to hear that Tammy was able to assist you efficiently and bring some humor to the process. We appreciate your support and look forward to serving you again."
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Marcus Kuykendall

July 17, 2025

5  out of  5
rating by Marcus Kuykendall
"I truly appreciate the outstanding customer service I’ve consistently received from the State Farm Insurance team. Ms. Jamie, in particular, has been exceptionally helpful and attentive. As always, she addressed my concerns promptly and ensured everything was handled with care and efficiency."
We responded:
"Marcus, Thank you for your kind words. We're thrilled to hear thatTammy provided you with exceptional service. Your feedback motivates us to continue delivering top-notch support. We appreciate your trust in us. "
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Gary McElvaney

July 16, 2025

5  out of  5
rating by Gary McElvaney
"I met with Tammy today to review and go over all my coverages. I had a few questions which she answered so that I completely understood each aspect of the coverages I had in my policy. Tammy also went over a few optional coverages that I don't currently have so that I could decide if I wanted to add them at this time. I was very pleased with all the information and help she provided."
We responded:
"Thank you, Gary, for taking the time to share your experience with Tammy. It's great to hear that she was able to clarify your coverage details and assist you with your questions. We're here to help whenever you need us."
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William Braley

July 16, 2025

5  out of  5
rating by William Braley
"Ms.Tammy helped with adding a car to my policy. And she did an excellent job. We got everything I needed Tammy is always a big help with everything I need"
We responded:
"Thank you, William! We're thrilled to hear that Tammy provided excellent service in adding a car to your policy. Your satisfaction is our priority, and we appreciate your kind words."
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Annette Spikes

July 9, 2025

5  out of  5
rating by Annette Spikes
"From the first phone call regarding a collision claim, I had excellent response from both Tammie and Jamie. They were prompt in every instance. This was a hassle-free experience and I was issued a check for the quoted amount for replacement of damaged part. Weisner, along with State Farm had my vehicle repaired and returned to me in a matter of days—-very appreciated!!"
We responded:
"Thank you, Annette, for your feedback. It's great to hear that Tammie and Jamie provided prompt assistance and that the process was hassle-free for you. We're glad everything was resolved quickly and appreciate your trust in us. "
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Patricia Deal

July 8, 2025

5  out of  5
rating by Patricia Deal
"Thank you Tammy for being patient & professional in servicing our family member’s accounts."
We responded:
"Thank you, Patricia, for your feedback! We're glad Tammy could assist your family with professionalism and patience. If you need anything else, feel free to reach out."
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Florencio Herrera

July 7, 2025

5  out of  5
rating by Florencio Herrera
"Jamie was very knowledgeable and took the time to explain the changes I was requesting on my policy and answer all my questions. Thank you Jamie for your great customer service today."
We responded:
"Thank you, Florencio, for your feedback! We're glad to hear that Jamie was able to assist you with your policy changes and answer your questions. Your support means a lot to us."
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James Rowe

June 24, 2025

5  out of  5
rating by James Rowe
"Tammy gave me all of the information that I needed and was very quick to call me back. I really appreciate the fast response and how friendly she was. Thank you very much. She gave me some much needed information and was super quick about her business."
We responded:
"Thank you, James! We're delighted to hear that Jamie provided you with the information you needed and responded promptly. Your kind words about her friendliness are greatly appreciated."
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Noelle Miller

June 11, 2025

5  out of  5
rating by Noelle Miller
"I have had the pleasure of dealing with Tammy Blackmon on several different occasions and she is always warm, caring, efficient, professional and processes my request in a very timely manner! She's the best!"
We responded:
"Thank you, Noelle, for sharing your experience with Tammy! We're glad to hear that she has consistently provided you with warm and efficient service. Your feedback is greatly appreciated."
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Admin NxtLvl Solutions

June 6, 2025

5  out of  5
rating by Admin NxtLvl Solutions
"Tammy was great during the process. It’s been a long time since I’ve been in an accidents. Tammy followed up with me all through the entire process. Thanks Tammy for being there when I needed y’all the most!"
We responded:
"Thank you for sharing your experience with us! We're glad to hear that Tammy was able to support you throughout the process. Your feedback is truly appreciated."
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Craig Parten

June 2, 2025

5  out of  5
rating by Craig Parten
"A special Thank You to Gavin and Tami for excellent customer service. Returned my phone call as soon as possible and finished my change in Insurance for my camper. Highly recommend them."
We responded:
"Thank you, Craig, for your kind words and for highlighting Gavin and Tami's efforts. We're glad to hear they provided you with the service you deserve. Your recommendation means a lot to us."
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Paul Collins

May 29, 2025

5  out of  5
rating by Paul Collins
"Jamie was awesome, not only knowledgeable but saved me money has well. Definitely a pleasure to work with. Would give more stars if I could. Thank you Jamie!"
We responded:
"Thank you, Paul, for your kind words and for sharing your experience with Jamie. We're glad to hear that Jamie was able to assist you effectively and save you money. Your feedback means a lot to us."
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Tina Hubbard

May 23, 2025

5  out of  5
rating by Tina Hubbard
"Jamie was very patient, professional, and did a great job answering our many questions."
We responded:
"Thank you, Tina, for sharing your experience with us. We're glad to hear that Jamie was able to assist you effectively and answer all your questions. We appreciate your feedback and look forward to serving you again."
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Alicia DeLana

May 21, 2025

5  out of  5
rating by Alicia DeLana
"Tammy was incredibly helpful, friendly, and efficient. She made the whole process smooth and stress-free. Outstanding service!"
We responded:
"Thank you, Alicia, for sharing your experience! We're glad to hear that Tammy was able to make the process smooth and stress-free for you. Your feedback is greatly appreciated."
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AJ Holtz

May 20, 2025

5  out of  5
rating by AJ Holtz
"Tammy is always so helpful when I need her. She keeps us informed and up to date on our insurance for home, auto and toys. Always appreciate her attention to our needs."
We responded:
"Thank you, AJ Holtz, for your kind words and for taking the time to share your experience. We're glad to hear that Tammy has been helpful and attentive to your needs. Your feedback is greatly appreciated."
Profile photo of Lanman Sememler

Lanman Sememler

May 15, 2025

5  out of  5
rating by Lanman Sememler
"Jamie Lummus has been extremely helpful to us in handling our auto claim. She has responded in a timely and friendly manner and has provided us with answers to all of the questions we have had. Thank you Jamie for your exceptional service. I also recently added insurance for a new vehicle and Tammy was exceptional in getting this request processed in a timely manner. She was friendly and efficient and her communication during the process and in her followup were top-notch."
We responded:
"Lanman, thank you for your fantastic review! We’re delighted to know that Jamie Lummus offered you outstanding service throughout your auto claim process. Your feedback means a lot to us and inspires us to keep providing excellent service. "
Profile photo of Jessica Jones

Jessica Jones

May 12, 2025

1  out of  5
rating by Jessica Jones
"Ever since my policy has been switched to Jimmy Thompson office, my insurance has done nothing but go up. My last 3 bills have all been different amounts, with the last being the most of course. I won’t be staying with this company much longer!"
We responded:
"Jessica - you had a premium decrease at your last renewal in April. However, you added another vehicle to your account in March, our office went over the new pro-rated amount, all the billing details, and sent you an email recap as well as put notes in your account of the conversation. When the full payment is not processed for a new vehicle added to the account, the remaining amount is due on the following bill. Matter of fact, we spread the difference over (3) bills instead of (1) in order to make it easier for you. Two agents on our customer service team have reviewed and explained this to you - however, if you need another review - you can contact our office and we would be happy to give you another breakdown. Jamie and Tammy were very thorough and detailed in this matter - and they certainly do not deserve a 1 star review! "