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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Savanna Buri

July 7, 2026

5  out of  5
rating by Savanna Buri
"I would highly recommend Jimmy Thompson’s State Farm team in Conroe. Austin Anderson was extremely professional and made my home buying experience easy and flawless. He coordinated all necessary documentation directly with the mortgage company and kept me well informed along the way."
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Tasha Reed

July 7, 2026

5  out of  5
rating by Tasha Reed
"I'm very pleased with my Insurance company and even more pleased with Tammy!.. She jumped right in to help assist me with my concerns!!!.. Thank you for All your help 🙏"
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candace harris

July 6, 2026

5  out of  5
rating by candace harris
"We have been with State Farm with Jimmy Thompson for several years. They have offered us great rates and great customer service. Just added another policy onto our bundle and Darien Flynn was extremely helpful with this. He had all of our documents ready and over to us with minutes!"
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Nancy H

July 6, 2026

5  out of  5
rating by Nancy H
"Thank you Anthony, for helping me with deciding on a good insurance policy on my vehicle. It was a pleasure talking to you. God bless you and continue helping the senior citizens. Low income family. You’re awesome!"
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mel wright

July 2, 2026

5  out of  5
rating by mel wright
"Once again Tammy had taken excellent care of us! Husband was in a fight with a pole 😃. She pushed to get our car back timely so we could go visit our grandchildren. Thank you Tammy"
We responded:
"Sorry you had that serious accident Mel! But sure are glad we were able to help you through every step! Mrs. Tammy is amazing! "
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Gloria Bumgarner

June 30, 2026

5  out of  5
rating by Gloria Bumgarner
"Tammy has shown kindness and knowledge and patience to explain changes to policies through the years and has proven to be a great source of information and is helpful to explain reasons to choose policies that are most beneficial for me. She is someone who represents State Farm well."
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Tracy Thomas

June 29, 2026

5  out of  5
rating by Tracy Thomas
"Ok where to start. So was with another company and Shannon would check on me periodically and never gave up. Had life insurance with them which is great btw. Finally she won me over and let me say I have no regrets now I had auto/life. Upon buying my 1st house there was a block and had to wait to add. So I get a call and Brittney said we are in. It was renewal time very close. Now I’m all bundled up. These ladies are wonderful. I was stressing over some stuff going on with my mortgage and here is Tammy and Jamie. They took care of it all! They save me over $500 a year with the drive safe deal. I can’t say enough about this firm. They take care of me so well. I can’t say enough honestly about them. I do not worry about my insurance at all. And with all the stresses of everything else this matters everything to me. They walk me through everything and let me know when something needs attention. I am very happy with State Farm. These ladies is what makes it so great. Thank you Shannon, Brittney, Tammy and Jamie. I would recommend this place to anybody. Thank y’all for handling all my craziness and making it all make sense

So just an update. Wanted to leave another review but it’s making me add on to my first one. Wanted to shout out Mariah she is so helpful and just a joy to speak with. Gets my needs taken care of quick and effortlessly. Still very happy with my insurance people."
We responded:
"Tracy, we want to extend our heartfelt thanks for your wonderful feedback! It truly brings us joy to hear about your positive experience with our amazing team members, Shannon, Brittney, Tammy, and Jamie. Knowing that they were able to assist you so effectively and make a difference in your experience means the world to us. Your recommendation is incredibly valuable, and we appreciate you taking the time to share it. Please remember that we are always here for you whenever you need assistance or support in the future!"
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Bill Leese

June 19, 2026

5  out of  5
rating by Bill Leese
"Tammy was great in explaining how the billing cycles work and how the payment changed. Great resource you have there."
We responded:
"Thank you, Bill, for your review! We are glad to hear Tammy was able to assist you; we appreciate your support!"
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Jesus Quinonez

June 17, 2026

5  out of  5
rating by Jesus Quinonez
"Tammy was amazing and helped with everything I needed to know.i look forward to being with yall longer."
We responded:
"Thank you for the feedback, Jesus! We are glad to have your business. "
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Milton Henson

June 16, 2026

5  out of  5
rating by Milton Henson
"Very helpful and knowledgeable and professional."
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Amanda Dumoit

June 16, 2026

5  out of  5
rating by Amanda Dumoit
"I recently switched to State Farm and Austin helped me get a great deal for car and home insurance. He was so helpful in getting it set up and I'm confident that he will do everything he can to give me all the help I need with my home and car when needed."
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Ale Ramirez

June 11, 2026

5  out of  5
rating by Ale Ramirez
"Great service tammy!"
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Charles Boardman

June 10, 2026

5  out of  5
rating by Charles Boardman
"thank you mariah for your help"
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Gina Villaflor

June 9, 2026

5  out of  5
rating by Gina Villaflor
"Tammy was very helpful in making changes to our policy. Thank you."
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Yevhen Soldatov

June 9, 2026

5  out of  5
rating by Yevhen Soldatov
"The best price and service!"
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Stephany Bradford

June 8, 2026

5  out of  5
rating by Stephany Bradford
"Tammy’s customer service was outstanding. Glad she was available to help me in a short amount of time when I needed her service."
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Noelle Miller

June 4, 2026

5  out of  5
rating by Noelle Miller
"I have had the pleasure of dealing with Tammy Blackmon on several different occasions and she is always warm, caring, efficient, professional and processes my request in a very timely manner! She's the best!"
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Annamarie

June 4, 2026

5  out of  5
rating by Annamarie
"Tammy was very helpful. Thank you!"
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Raise Hell

June 2, 2026

5  out of  5
rating by Raise Hell
"Darien,
Was patient and professional throughout the entire interaction. Darien help me get started on an affordable bundle of life and car insurance than what I was planning to get with a competitor. Thank you"
We responded:
"Thank you for sharing your experience with Darien. It's great to hear that he was patient and professional in helping you find an affordable bundle for life and car insurance. We appreciate your feedback and look forward to assisting you in the future."
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William

June 2, 2026

5  out of  5
rating by William
"How nice experience with my agent very\nHelpful and in farmer."
We responded:
"Thank you, William, for your feedback. It's great to hear that you had a nice experience and found our team helpful and informative. We appreciate your support!"
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Susan Bolin

June 1, 2026

5  out of  5
rating by Susan Bolin
"I called State Farm insurance this morning. I was having problems with my State Farm vehicle trackers. Mine were giving incorrect information. I will be receiving 2 new ones in the mail this week. Very happy with the help that I received."
We responded:
"Thank you, Susan, for sharing your experience. I'm glad to hear that our team was able to assist you with the vehicle trackers and that replacements are on the way. If you have any more questions or need further assistance, feel free to reach out."
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Tommy Heintz

May 29, 2026

5  out of  5
rating by Tommy Heintz
"Tammy always has the best customer service. I don't ask for anyone else because she always gets the job done right away and with a great attitude"
We responded:
"Thank you, Tommy, for your kind words about Tammy's customer service. We're glad to hear she consistently provides prompt and positive assistance. Your feedback is greatly appreciated!"
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Craig Parten

May 29, 2026

5  out of  5
rating by Craig Parten
"I want to share my experience with Tammy from Jimmy Thompson - State Farm Insurance in Conroe Tx. Each Everytime I have contacted her for her assistance she has so gone beyond my expectations in customer service. I can not speak highly enough of Tammy's excellent response time and completing a task. A true asset to her company."
We responded:
"Thank you, Craig, for your kind words and for highlighting Gavin and Tami's efforts. We're glad to hear they provided you with the service you deserve. Your recommendation means a lot to us."
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Jessica O’Dell

May 29, 2026

5  out of  5
rating by Jessica O’Dell
"Tammy was very kind, Courteous and patient..Tammy took time to explain my acct."
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear that Tammy was kind, courteous, and patient during your interaction. Your support means a lot to us."
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Don Brady

May 26, 2026

1  out of  5
rating by Don Brady
"State Farm quality has fallen significantly. I extremely disappointed in the service."