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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raise Hell

June 2, 2026

5  out of  5
rating by Raise Hell
"Darien, Was patient and professional throughout the entire interaction. Darien help me get started on an affordable bundle of life and car insurance than what I was planning to get with a competitor. Thank you"
We responded:
"Thank you for sharing your experience with Darien. It's great to hear that he was patient and professional in helping you find an affordable bundle for life and car insurance. We appreciate your feedback and look forward to assisting you in the future."
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William

June 2, 2026

5  out of  5
rating by William
"How nice experience with my agent very\nHelpful and in farmer."
We responded:
"Thank you, William, for your feedback. It's great to hear that you had a nice experience and found our team helpful and informative. We appreciate your support!"
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Susan Bolin

June 1, 2026

5  out of  5
rating by Susan Bolin
"I called State Farm insurance this morning. I was having problems with my State Farm vehicle trackers. Mine were giving incorrect information. I will be receiving 2 new ones in the mail this week. Very happy with the help that I received."
We responded:
"Thank you, Susan, for sharing your experience. I'm glad to hear that our team was able to assist you with the vehicle trackers and that replacements are on the way. If you have any more questions or need further assistance, feel free to reach out."
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Tommy Heintz

May 29, 2026

5  out of  5
rating by Tommy Heintz
"Tammy always has the best customer service. I don't ask for anyone else because she always gets the job done right away and with a great attitude"
We responded:
"Thank you, Tommy, for your kind words about Tammy's customer service. We're glad to hear she consistently provides prompt and positive assistance. Your feedback is greatly appreciated!"
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Craig Parten

May 29, 2026

5  out of  5
rating by Craig Parten
"I want to share my experience with Tammy from Jimmy Thompson - State Farm Insurance in Conroe Tx. Each Everytime I have contacted her for her assistance she has so gone beyond my expectations in customer service. I can not speak highly enough of Tammy's excellent response time and completing a task. A true asset to her company."
We responded:
"Thank you, Craig, for your kind words and for highlighting Gavin and Tami's efforts. We're glad to hear they provided you with the service you deserve. Your recommendation means a lot to us."
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Jessica O’Dell

May 29, 2026

5  out of  5
rating by Jessica O’Dell
"Tammy was very kind, Courteous and patient..Tammy took time to explain my acct."
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear that Tammy was kind, courteous, and patient during your interaction. Your support means a lot to us."
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Don Brady

May 26, 2026

1  out of  5
rating by Don Brady
"State Farm quality has fallen significantly. I extremely disappointed in the service."
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ANDRA COBB

May 20, 2026

5  out of  5
rating by ANDRA COBB
"Tammy is amazing. She went over and beyond, helping me understand the coverage of my policies, broke down the expenses of each; and when my son was in an accident, the payout was quick. Professional and personal ! Thank you, Miss Tammy!!!"
We responded:
"Thank you, Andra, for sharing your experience with Tammy. It's great to hear how she helped you understand your policies and provided support during your son's accident. We appreciate your feedback and trust in our team! "
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Megan Jeter

May 20, 2026

5  out of  5
rating by Megan Jeter
"Great customer care and easy dealings. Thank You Tammy for helping me at a time in need. Very much appreciated."
We responded:
"Thank you, Megan, for your kind words. We're glad to have been able to assist you when you needed it. Your appreciation means a lot to us. "
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Christopher Johnson

May 18, 2026

5  out of  5
rating by Christopher Johnson
"Tammy is an excellent agent! She is polite efficient and pleasant to everyone. She is a great listener. Very professional."
We responded:
"Thank you, Christopher, for your kind feedback! Tammy truly cares about her clients, and we’re thrilled to hear that she made such a positive impression on your experience. We sincerely appreciate your support and thoughtful words."
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Lionel Ryes Jr.

May 15, 2026

5  out of  5
rating by Lionel Ryes Jr.
"Jimmy thanks for saving me money on my insurance. Great job"
We responded:
"Thank you, Lionel, for your feedback! I'm glad to hear that we could help you save on your insurance. Let us know if there's anything else we can assist you with."
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K. Charlize Santanelli

May 14, 2026

5  out of  5
rating by K. Charlize Santanelli
"Tammy provided exceptional customer service. She was professional, responsive, knowledgeable, and very kind throughout every interaction. She took the time to answer questions thoroughly and made the entire experience feel smooth and stress free. It is rare to come across someone who is both genuinely helpful and communicative, and Tammy absolutely went above and beyond. Highly recommend working with her and the team at Jimmy Thompson State Farm."
We responded:
"Thank you for your thoughtful review. We're glad to hear that Tammy's professionalism and responsiveness made your experience smooth and stress-free. Your recommendation means a lot to us."
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Julie Baldridge

May 14, 2026

5  out of  5
rating by Julie Baldridge
"Tammy at Jimmy Thompson's office was helpful in directing me in my inquiries. She was able to explain my options and assisted me with updates and new resources. :)"
We responded:
"Thank you, Julie, for sharing your experience! We're glad Tammy could assist you with your inquiries and provide clarity on your options. Your feedback is greatly appreciated."
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Bryan Rasco

May 14, 2026

5  out of  5
rating by Bryan Rasco
"Tammy is always kind and considerate. Se checks on us regularly to make sure that we are happy with our coverage. We have been very happy with State Farm. They always come through for us. Unfortunately, we have had several claims in the last few years and State Farm has always been there for us."
We responded:
"Thank you, Bryan, for your thoughtful review. We're glad to hear that Tammy's dedication and regular check-ins have made a positive impact on your experience with us. It's great to know that we've been able to support you through your claims. Thanks again!"
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kayla campos

May 13, 2026

5  out of  5
rating by kayla campos
"Smooth and stressless"
We responded:
"Thank you, Kayla, for your feedback! We're glad to hear that your experience was smooth and stressless. If you need anything else, feel free to reach out."
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Jacquelyn Burnside

May 12, 2026

5  out of  5
rating by Jacquelyn Burnside
"Super timely!"
We responded:
"Jacquelyn, thank you for your feedback! We’re happy to hear our promptness stood out and that we were able to assist you effectively. Don’t hesitate to reach out if you ever need anything else."
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Christian Rojas

May 5, 2026

5  out of  5
rating by Christian Rojas
"Tammy has been great help !!!"
We responded:
"Thank you, Christian, for your feedback! We're glad to hear that Tammy has been a great help to you. Your support means a lot to us."
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Brent Hodges

May 5, 2026

5  out of  5
rating by Brent Hodges
"Jonathan was polite and easy to deal with."
We responded:
"Thank you, Brent, for your feedback. We're glad to hear that Jonathan made your experience smooth and pleasant. Your support means a lot to us."
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Bryce Paymaster

May 5, 2026

5  out of  5
rating by Bryce Paymaster
"Mariah was very helpful in adding my car to my policy. She was very kind and quickly got me taken care of. 10/10 service!!!!!"
We responded:
"Thank you, Bryce, for your kind words about Mariah's service. We're glad she could assist you efficiently with your car policy. We appreciate your feedback and look forward to serving you again."
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Derrick Richmond

April 29, 2026

5  out of  5
rating by Derrick Richmond
"Awsome"
We responded:
"Thank you, Derrick, for the awesome review! We're glad to know you had a great experience with our insurance agency. If you have any questions or need further assistance, feel free to reach out. "
Profile photo of Allen Pitts

Allen Pitts

April 29, 2026

5  out of  5
rating by Allen Pitts
"State Farm Review If you haven’t shopped your insurance recently, you should. I had been with a large national insurance company for nearly 10 years and assumed loyalty meant I had the best coverage and price. After doing an annual review and comparing quotes from several top competitors, I realized that wasn’t the case. Not only did I find gaps in my coverage, but I was also carrying minimum limits that left me exposed. After doing a detailed comparison, it became clear that for the money, the difference wasn’t even close. I was able to bundle my home and auto, add an umbrella policy for true asset protection, lower my deductibles, and still reduce my overall cost. Darien Flynn went above and beyond tailoring policies specifically for my family. He made the entire process simple, transparent, and stress-free. Bottom line: I’m now paying less for significantly better protection across the board. This was an easy decision—and one I wish I had made sooner."
We responded:
"Thank you, Allen, for sharing your experience with us. It's great to hear that Darien was able to tailor a comprehensive policy that not only improved your coverage but also reduced your costs. We're glad you found the process simple and transparent. Thanks again for choosing us for your insurance needs!"
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Jennifer Hudson

April 22, 2026

5  out of  5
rating by Jennifer Hudson
"Tammy has helped me many times with policy changes and is always super helpful. She does an awesome job explaining in details everything she has done."
We responded:
"Thank you, Jennifer, for sharing your experience! We're glad to hear that Tammy has been able to assist you with policy changes and provide detailed explanations. Your feedback is greatly appreciated."
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Tyler Ronan

April 20, 2026

5  out of  5
rating by Tyler Ronan
"Tammy was a delight to work with. She is very knowledgeable, attentive and helpful. Thank you so much!"
We responded:
"Thank you, Tyler, for your kind words about Tammy. We're glad to hear she was knowledgeable and attentive during your experience. Your feedback is greatly appreciated."
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Jessica Navascues

April 20, 2026

5  out of  5
rating by Jessica Navascues
"Great service from Tammy"
We responded:
"Thank you, Jessica, for the 5-star review! We're glad to hear that Tammy provided you with great service. Your feedback means a lot to us."
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Kelsey Brown

April 17, 2026

5  out of  5
rating by Kelsey Brown
"Tammy was wonderful. Thanks!"
We responded:
"Thank you, Kelsey, for your feedback! We're glad to hear that Tammy made a positive impact. If you need anything else, feel free to reach out."