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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Avenell-Caldwell

Kimberly Avenell-Caldwell

October 3, 2026

5  out of  5
rating by Kimberly Avenell-Caldwell
"Lisa at Jimmy Thompson at State Farm was prompt and professional. Helped us save money and the details of our policy. Happy Customer of State Farm."
We responded:
"Kimberly, thank you for taking the time to share your feedback! We’re so glad you enjoyed the service provided by Mrs. Lisa! I’ll be sure to pass your kind words along. Hope to service you again soon!"
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Fred Seale

October 2, 2026

5  out of  5
rating by Fred Seale
"Very professional and courteous attention to my request."
We responded:
"Fred, we appreciate your business and you taking the time to share your experience! We appreciate your support and are glad you had a great experience with our team."
Profile photo of Crystal Hill

Crystal Hill

September 26, 2026

5  out of  5
rating by Crystal Hill
"I want to thank Lisa for helping me come back to Statefarm for my auto and home insurance. She has been so kind and patient working with me and my schedule, and I am excited to work with her and the farm moving forward."
We responded:
"Crystal, we are glad to hear you had a great experience with Mrs. Lisa & that she got you back on the Farm! We appreciate your business and are always here to help!"
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Janette Del Castillo

September 25, 2026

5  out of  5
rating by Janette Del Castillo
"I want to give a big thank you to Lisa Laurendine from the State Farm insurance in Willis. She has help me and make sure all my insurance needs were met. The whole team from this office are great, profesional, experience and they will go out of their way to make sure you get the policy you need. Thank you Lisa for your great service. You’re really appreciated."
We responded:
"Janette, Thank you for your kind review! Glad Mrs. Lisa was able to take good care of you. We look forward to serving you again soon!"
Profile photo of Alvin Leos

Alvin Leos

September 24, 2026

5  out of  5
rating by Alvin Leos
"Lisa was very polite, very “patient” with the questions I had. A great “ listener” and a very thoughtful person. Enjoyed our conversation very much. One of the best calls I have had to a business in a long time.

Have a good day ,

Alvin Leos Jr ( State Farm customer)"
We responded:
"We love hearing this! Thank you for the 5 * review! Lisa is a fantastic asset to our team! I’ll be sure to pass your kind words along. Hope to service you again soon!"
Profile photo of Linda Baldwin

Linda Baldwin

September 23, 2026

5  out of  5
rating by Linda Baldwin
"Tammy was very attentive and efficient! Thank you!"
We responded:
"Linda, thank you so much for the 5-star review! We appreciate your support and are glad you had a great experience with Mrs. Tammy.
"
Profile photo of Karen Eibell

Karen Eibell

September 19, 2026

5  out of  5
rating by Karen Eibell
"Tammy is amazing at her job. She always takes the best care of Tom and I when I call her. She is always so professional and extremely nice to me.
Thank you so much Tammy for your service."
We responded:
"Thank you, Karen, for your kind words about Tammy. We're thrilled to hear she provides you and Tom with exceptional service. Your feedback is greatly appreciated, and we'll be sure to share your compliments with her."
Profile photo of James Keller

James Keller

September 18, 2026

5  out of  5
rating by James Keller
"Mrs. Tammy was awesome!!!"
Profile photo of Ashton Smith

Ashton Smith

September 17, 2026

5  out of  5
rating by Ashton Smith
"5 stars!!! Well deserved.
Personable. Not pushy. Knowledgeable. Kind. Patient. Listens..... Thanks, Lisa!"
We responded:
"We love hearing this! Thank you for the 5 Star review. Lisa is a fantastic asset to our team, and we're so glad you experienced her friendly expertise firsthand. Please let us know if we can help you with anything else!
"
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Pay Day

September 17, 2026

5  out of  5
rating by Pay Day
"Thank you Mariah for always putting ten to a hundred just like a good neighbor."
We responded:
"We appreciate your review and we are glad to hear Mrs. Mariah, was able to take good care of you! Thank you for your business! "
Profile photo of Julie Williams

Julie Williams

September 14, 2026

5  out of  5
rating by Julie Williams
"We had a question before using a rental car agency. We have a lot of different things insured by Jimmy Thompson—-for some years now—-auto, boat, home, umbrella policy. Tammy returned our call and emailed us the documents that the rental car company may want to review. Prompt service and ANSWERS to our question, as usual!"
We responded:
"Julie, thank you for taking the time to share your experience with Mrs. Tammy! We're thrilled to hear that she provided such helpful and friendly service. We appreciate your business!"
Profile photo of Reed Tarver

Reed Tarver

September 14, 2026

5  out of  5
rating by Reed Tarver
"Tammy is the best. She answered all questions promptly and very professional."
We responded:
"Thank you, Reed, for your feedback. We're glad Tammy could assist you with professionalism and promptness. Your support means a lot to us."
Profile photo of Susan Ball

Susan Ball

September 11, 2026

5  out of  5
rating by Susan Ball
"Tammy was extremely helpful and knowledgeable about my account. She cleared up an issue with my invoice payments fast and easy! Thank you Tammy!"
We responded:
"Susan, thank you for taking the time to share your feedback! We’re so glad you enjoyed the service provided by Mrs. Tammy and that she got your invoice issue resolved! I’ll be sure to pass your kind words along. Hope to service you again soon!"
Profile photo of Sarah Cazedessus

Sarah Cazedessus

September 11, 2026

5  out of  5
rating by Sarah Cazedessus
"Tammy Blackmon is who helped me she is great very friendly, knowledgeable with first class service😊"
We responded:
"Sarah, thank you for taking the time to share your feedback! We’re so glad you enjoyed the service provided by Mrs. Tammy! I’ll be sure to pass your kind words along. Hope to service you again soon!"
Profile photo of Alex Lahr

Alex Lahr

September 11, 2026

5  out of  5
rating by Alex Lahr
"Tammy Blackmon did a phenomenal job"
We responded:
"Alex, thank you so much for the 5-star review! We appreciate your support and are glad you had a great experience with our team."
Profile photo of Kevin Mathey

Kevin Mathey

September 10, 2026

5  out of  5
rating by Kevin Mathey
"Lisa L from the 105 office called me to make sure I had everything insured that needed to be. Turns out, I didn't. Lisa was informative and doesn't make you feel like you're just another name on a list that needs to be called by the end of the day. Thats not easy to find these days. AND she returns phone calls! My new State Farm Contact."
We responded:
"Thank you so much for the wonderful review, Kevin! We are thrilled to hear you had a great experience with Mrs. Lisa! Your support means a lot to us, and we look forward to serving you again soon!"
Profile photo of mary Dillon

mary Dillon

September 4, 2026

5  out of  5
rating by mary Dillon
"Tammy helped me with changing my payment I use on my account,I couldn't figure if I did it right on my online account.Tammy did an excellent job,thanks!!"
We responded:
"Mary, thank you for taking the time to share your feedback! We’re so glad you enjoyed the service provided by Mrs. Tammy! I’ll be sure to pass your kind words along. Hope to service you again soon!"
Profile photo of Doug Johnson

Doug Johnson

August 26, 2026

5  out of  5
rating by Doug Johnson
"Able to help in a timely manner. Have clear instructions on what was needed from me. Followed up to ensure everything was taken care of."
We responded:
"Doug, thank you for the great review! We pride ourselves on clear communication and proactive follow-ups to make the insurance process as easy as possible for our customers. We appreciate your business and are always here to help!"
Profile photo of Brian S

Brian S

August 24, 2026

5  out of  5
rating by Brian S
"Grayson was extremely helpful throughout our entire transition from out of state. He was patient, knowledgeable, and took the time to make sure everything was handled smoothly as we insured our three vehicles and our new home. Moving to a new state can be overwhelming, and Grayson made this part of the process incredibly easy. We couldn’t be more grateful for his help and would highly recommend him to anyone looking for a knowledgeable and dependable State Farm representative!"
We responded:
"Thank you so much for taking the time to share your experience! We know that relocating from out of state can be an incredibly stressful process, and we are so glad Grayson could make your transition a bit easier. We’re thrilled to have your three vehicles and new home protected with us. Welcome to the area and thank you for choosing us as your agent!"
Profile photo of Sonya

Sonya

August 13, 2026

5  out of  5
rating by Sonya
"Darien provided outstanding service! Extremely patient, personal and professional. Thank you Darien!"
We responded:
"Thank you for taking the time to share your feedback! We’re so glad you enjoyed the service provided by our team member Darien. I’ll be sure to pass your kind words along. Hope to service you again soon!"
Profile photo of Tamara Gibson

Tamara Gibson

August 7, 2026

5  out of  5
rating by Tamara Gibson
"Grayson was wonderful to speak to.
Very professional young man."
We responded:
"Thank you so much for the wonderful review, Tamara! We are thrilled to hear you had a great experience with Grayson! Your support means a lot to us, and we look forward to serving you again soon!"
Profile photo of Pablo Campos Berry

Pablo Campos Berry

August 6, 2026

5  out of  5
rating by Pablo Campos Berry
"Mariah provided the best possible service with very high human personal touch."
We responded:
"Thank you for your kind words about Mariah, Pablo! We are so glad to hear she was able to provide exceptional service and a personal touch while assisting you. We have been happy to serve your insurance needs, thank you for your continued support!"
Profile photo of AJ Holtz

AJ Holtz

July 31, 2026

5  out of  5
rating by AJ Holtz
"Mariah is always so helpful when I need her. She keeps us informed and up to date on our insurance for home and auto insurance. Always appreciate her attention to our needs."
We responded:
"Thank you, AJ Holtz, for your kind words and for taking the time to share your experience. We're glad to hear that Tammy has been helpful and attentive to your needs. Your feedback is greatly appreciated."
Profile photo of Cliff Loll

Cliff Loll

July 30, 2026

5  out of  5
rating by Cliff Loll
"Darien Flynn was extremely helpful,professional, and easy to work getting my policies set up.."
We responded:
"Thank you, Cliff! We appreciate your business and are happy to know Darien’s professionalism made your process so easy! We appreciate the support."
Profile photo of Terry Laurendine

Terry Laurendine

July 29, 2026

5  out of  5
rating by Terry Laurendine
"Lisa helped me with my home, auto, and life insurance policies. She took the time to break everything down and thoroughly. 10/10 great experience would recommend to my friends and family."
We responded:
"Thank you for the 5-star review, Terry! We appreciate the feedback about your experience, and are glad to hear Lisa was able to take care of your needs thoroughly! We look forward to assisting you in the future."